Last Modified: August 11, 2023
Charles Taylor Ltd and its subsidiaries (collectively “Charles Taylor”) respect your privacy and are committed to safeguarding it in accordance with this policy.
This policy outlines the types of information that the Charles Taylor subsidiary Guardian Managed Care Solutions LLC (“Guardian” or “We“) may collect from you or that you may provide when you visit the website guardianmcs.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
It’s important to understand that Charles Taylor comprises several separate individual entities and some have their own Privacy Policies which should be read when dealing with a specific entity. This policy applies to Guardian’s website and practices.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, register on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at dpo@charlestaylor.com.
We collect several types of information from and about users of our Website, including:
We collect this information:
Information You Provide to Us
The information we collect on or through our Website may include:
You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We will keep your personal data only for so long as is necessary and for the purpose for which it was originally collected. We may need to retain it for as long as there is any possibility that either you or we may wish to bring a legal claim, or where we are required to keep your personal data due to legal or regulatory reasons.
We have implemented a Group Document Retention Policy which sets out details of the periods for which certain categories of personal data shall be retained and the lawful basis for that retention.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.
Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our website uses SSL encryption to protect data transmissions. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information:
Data Subject Rights – California Residents
This portion of our Privacy Policy advises California residents of rights provided in the California Consumer Privacy Act (“CCPA”) and how to effectuate those rights by communicating with us. Please note, we will seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal data.
Please customize your data preferences or direct any rights requests or additional questions you may have regarding this Privacy Policy to dpo@charlestaylor.com.
If you do, we will need to collect personal data and other information such as your name, email or transaction history in order to verify your identity. You may also authorize an agent to make a request on your behalf, who will need to provide similar information for verification.
Right to Deletion of Personal Data
California residents have the right to request the deletion of personal data as prescribed in Section 1798.105(a) of the CCPA. Charles Taylor may not delete some or all requested personal data as allowed or required by applicable law.
Right of Access: Right to Request Disclosure of Data Collection and Sharing Practices
You may request to receive details about how we collect, use, and share your personal data. Specifically, you may request to receive the specific pieces of personal data that we have collected about you.
You may also request to receive:
Right to Opt-Out of Sale
We do not, and do not intend to, sell your personal data.
Right to Non-Discriminated for Exercising CCPA Rights
We do not discriminate against you for exercising any CCPA rights, such as the access and deletion rights described above.
Right to California Residents Under 16 Years of Age
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please contact us at dpo@charlestaylor.com for more information.
Colorado, Connecticut, Virginia, and Utah residents have the right to:
Colorado, Connecticut, and Virginia residents also have the rights to:
To exercise any of these rights please email dpo@charlestaylor.com.
We do not, and do not intend to, sell your personal data which would trigger Nevada’s opt-out requirements.
We may update this Privacy Policy from time to time and will post changes by updating it together with the effective date on this page. The date the privacy policy was last revised is identified at the top of the page. We encourage you to review this website and our Privacy Policy periodically.
We treat the data of everyone who comes to our Website in accordance with this Privacy Notice, regardless of their “Do Not Track” setting.
We are committed to processing all personal data fairly, lawfully, and transparently. To make things simpler, Guardian and Charles Taylor have nominated one data controller, Charles Taylor Ltd, to handle all requests or queries you might have about our processing of your personal data. We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection law. The contact details are:
Emma Hancock, The Minster Building, 21 Mincing Lane, London, EC3R 7AG;
dpo@charlestaylor.com.
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